Q:06) Can I contact my writer?

Yes, you can. Once you place your order, you can communicate with your writer. Although, it is our responsibility to deliver the product of your exact specifications, but your contribution in helping us deliver a custom-made product is invaluable. We fully understand that communication between you and the writer plays a significant role in getting a custom-made product.  Most of the times it really gets tough to complete an order without some additional information or guidance from the customer.

You can send messages directly to your writer from our customer support page. Unlike other writing companies, you don’t need to have a separate control panel to send messages to your writer which makes it doubly difficult for a novice user. At Educational Writing, you don't have to remember an ID or a Password to sign into your account. We've made things simple for you.

You can not only send messages but upload attachments which will be viewable only by your writer. Just enter the "Order Reference ID" (check your order confirmation e-mail) in the Order ID field of the Customer Support form, type your message and shoot it. Your messages and attached files will be sent directly to your assigned writer.

If you don’t remember or you’ve not saved the Order ID, no worries! You can instantly find your Order ID by entering your e-mail at the Customer Support form.

You can contact your writer to:

  1. track your order status
  2. give instructions about your paper
  3. revise your paper or certain parts
  4. set deadlines and much more….

As we guarantee full confidentiality to our customers, we guarantee it to all of our writers as well, thus a live communication with the writer may not be available, but the messaging system that was developed by our staff will make your communication just as effective.

Every writer is made responsible to answer your questions within 24-hours. So please do wait for at least 24 hours before you send another message.

Click here to order a custom written paper and get prompt customer service

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